Customer Service
: 888-987-8111 : 859-280-8047 Toll Free : 888-987-8111: info.lexserv@lexingtonky.gov
: Mon - Fri: 8:00 AM to 5:00 PM
: www.lexingtonky.gov
Office Location
218 E. Main St.Lexington, KY 40507
Get Directions
Welcome to the new customer portal!
A convenient way to check on your account details and information such as alerts, recent usage and bill details that allow you to monitor your usage and control your utility bill costs.
Customers with existing profile credentials can use the same username and password.
Payment in full required to restore service or to avoid possible service disruption. Please be advised there is a $300 limit for Credit Card transactions.
Please note that if you have a 10-Day Shut-Off Notice, the two-week Web Extension will not prevent your account from being submitted for disconnection. Full payment is required or call 1-888-987-8111.
For information regarding the Kentucky Residential Utility Sales & Use Tax Statute or to complete an online Declaration of Domicile form, please see the LEXserv Kentucky Sales Tax Exemption site at https://www.lexingtonky.gov/kentucky-sales-tax-exemption.
Creating a User Name gives you access to your account details and some great tools including:
Before you get started, please have your most recent bill handy to complete the registration form.
